How long does it take to process my order?

• Standard processing time is typically 1–3 business days.

• During holidays, launches, or high-volume weeks, processing time may extend slightly.

• Digital items are available instantly.

• Custom or personalized orders may require additional time — details will be listed on each custom product page.

• Standard shipping time is typically 4–6 business days.

• Orders ship from Arizona via USPS.

• Tracking is included on all physical orders.

• Wilder & Woven is not responsible for delays caused by USPS, weather, or carrier issues.

• Please double-check your shipping address at checkout. I cannot replace items shipped to an incorrect address.

• If your package is marked “delivered” but you can’t find it, USPS may mark items early. Many packages show up within 24–48 hours.

All sales are final.
Because each piece is handcrafted in small batches (and often made to order), I do not accept returns or exchanges.

If your order arrives damaged or incorrect, please contact me within 5 days of delivery with photos. I will always do my best to make it right.

• Digital items are non-refundable once delivered.

• Files are for personal use only unless otherwise stated.

• You may not resell, redistribute, or claim Wilder & Woven digital files as your own.

• If you lose your download, email me and I can resend it.

To keep your polymer clay earrings looking beautiful:

• Store in a cool, dry place

• Avoid water, lotions, and chemicals

• Keep away from extreme heat

• Clean gently with a microfiber cloth

• Polymer clay is durable but not indestructible — handle with love

By placing an order with Wilder & Woven, you agree to the following:

• All items are handmade or designed in small batches. Slight variations are normal and part of their charm.

• Payment must be received in full before an order is created, processed, or shipped.

• Custom or personalized items cannot be changed or canceled once production has begun.

• Digital products (templates, printables, and downloadable files) are non-refundable.

• You may not resell, redistribute, or claim any Wilder & Woven designs or digital products as your own.

• These terms may be updated or revised at any time.

If you have questions about an order or product, please contact me anytime — I’m always happy to help.

Your privacy matters.

When you shop with Wilder & Woven, the information collected (such as your name, email, shipping address, and payment method) is used only to:

• process and fulfill your order

• contact you about your purchase

• improve your customer experience

• send optional marketing emails only if you choose to subscribe

Your payment information is processed securely and is never stored or seen by me.

I will never sell or share your personal information with third parties except as required for:

• payment processing

• shipping and delivery

• website functionality

If you’d like your data deleted or have questions about your information, you’re welcome to reach out anytime.

Cookies

Wilder & Woven uses cookies to help the website function properly, analyze site traffic, and provide a better browsing experience. You can control cookie settings through your browser at any time.

If you need support, have questions, or want help with an order, you can always reach me at: wilderandwoven@gmail.com or submit a form on the Contact Page.

I’m always happy to help and I’ll get back to you as soon as I can. 🤎